Additional rulesWe want you to enjoy a relaxed and comfortable stay at Clevelands. A little care and consideration helps ensure the house remains a pleasure for you and for future guests.
MAXIMUM OCCUPANCY
The maximum number of guests permitted at Clevelands Country House is 10 people in total. This includes adults, children and infants.
Only guests named on the booking may be onsite at any time. No additional visitors or day guests are permitted.
CCTV
For everyone’s security, CCTV operates on the driveway and wheelie bin area only.
PARKING
Parking is available for up to three cars. Please park considerately so no one is blocked in.
OUTDOOR AREAS
Please enjoy the private terrace, BBQ (charcoal provided) and outdoor games. Children must be supervised at all times, particularly around the chickens.
WI-FI & SMART TV
High-speed Wi-Fi is provided. Please avoid illegal downloading or streaming and remember to sign out of personal accounts before departure.
ELECTRIC VEHICLES
EV charging is not available at the property.
PLUMBING
This is a Victorian drainage system. Please follow the “three Ps only” rule: paper, poo and pee. No wipes or sanitary products, even if labelled flushable.
SAFETY
Please lock doors and windows when leaving the property and do not tamper with smoke alarms or safety equipment.
BREAKAGES
Accidents happen — please inform us as soon as possible. We do not worry about the occasional glass or piece of crockery, but we appreciate being told.
DEPARTURE REQUIREMENTS
Clevelands is a self-catering property and no cleaning fee is charged, as long as guests leave the house in a clean and orderly condition.
Before check-out, please ensure:
• All used crockery, cutlery and cookware are washed, dried and put away
• Kitchen surfaces are wiped down
• Furniture is returned to its original position
• Used bed linen is stripped and placed in the upstairs bathroom
• Leftover food and drink is removed from the fridge/freezer
• All bins are emptied into tied bags and placed in the appropriate wheelie bins
• Used nappies are placed in the nappy sacks provided
Fresh fruit and vegetable peelings may be left separately for the chickens but must not be mixed with processed food waste.
CHECK-IN & CHECK-OUT TIMES
As we frequently operate same-day changeovers, these times must be respected.
Check-in is from 4:00pm.
Check-out is strictly by 10:00am.
IMPORTANT – ADDITIONAL CHARGES
If the property is not vacated by 10:00am, a late departure charge of £100 per 30 minutes (or part thereof) will apply.
If the property is not left in accordance with the departure requirements and additional cleaning time is required, an additional cleaning charge of £150 will be applied.
These charges are applied only where necessary to cover operational and housekeeping costs.
Most of all, relax and enjoy your stay. Treat the house with care, make memories together, and we hope to welcome you back.